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Power Stations

Anker 767 PowerHouse - 2048Wh | 2300W

Anker 521 PowerHouse - 256Wh | 200W

Anker SOLIX C800 Portable Power Station - 768Wh | 1200W

Anker SOLIX C800 Plus Portable Power Station - 768Wh | 1200W

Anker SOLIX C1000 Portable Power Station - 1056Wh | 1800W

Anker SOLIX F3800 Portable Power Station 3840Wh | 6000W

Anker 535 PowerHouse - 512Wh | 500W

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Anker EverFrost Powered Cooler 30

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Anker Powerhouse Expansion Battery (2048WH) For Anker Powerhouse 767

ANKER POWERHOUSE EXPANSION BATTERY (3840WH) FOR F3800

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Anker SOLIX PS100 Portable Solar Panel

Anker 531 Solar Panel (200W)

Anker SOLIX PS400 Portable Solar Panel

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The World's Longest-Lasting Portable Power Station Powered By GaNPrime

Anker PowerHouse 767

Long-Lasting Power at Home and Outdoors

Anker PowerHouse 757

Anker SOLIX

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Go Without Solar

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Anker delivers the ultimate charging solutions for any appliance in any scenario. With elegantly crafted top-tier portable solar panels and 3-Mode Angle Adjustment technology, you’ll be guarded against power shortage all the way and acquire a smoother-than-ever powering experience whatever the weather.

Contact Us Whatever you need, we’re here to help. Just get in touch, and we’ll try our best to respond within 24 hours. Email us Contact Customer S...

ANKER SOLIX AU

<p>&nbsp;</p>
<h1 data-mce-fragment="1"><span class="text-only" data-mce-fragment="1">PRIVACY<span data-mce-fragment="1">&nbsp;</span></span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline" data-mce-fragment="1">NOTICE</span></h1>
<p class="old-record-id-CvYRdzUmHobBQ0xAH8CcHr49nYb" data-type="divider" data-mce-fragment="1"><strong data-mce-fragment="1"><br data-mce-fragment="1"><meta charset="utf-8"><meta charset="utf-8"></strong></p>
<div data-page-id="WLiEdpvyKoUrxSxadBScNUc0nUe" data-docx-has-block-data="true" data-mce-fragment="1">
<div class="ace-line ace-line old-record-id-doxcnNkrRfVvM5gNZIF6M2xoV0g" data-mce-fragment="1">
<p>This privacy policy sets out how ANKER SOLIX uses and protects any information that you give ANKER SOLIX when you use this website.</p>
<p>ANKER SOLIX is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.</p>
<p>ANKER SOLIX may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.</p>
<p><strong>What we collect</strong></p>
<p>We may collect the following information:</p>
<ul>
<li>name</li>
<li>contact information including email address</li>
<li>demographic information such as postcode, preferences, and interests</li>
<li>other information relevant to customer surveys and/or offers</li>
</ul>
<p>For the exhaustive list of cookies, we collect see the List of cookies we collect section.</p>
<p><strong>What we do with the information we gather</strong></p>
<p>We require this information to understand your needs and provide you with a better service, and for the following reasons:</p>
<ul>
<li>Internal record keeping.</li>
<li>We may use the information to improve our products and services.</li>
<li>We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.</li>
<li>From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.</li>
</ul>
<p><strong>Security</strong></p>
<p>We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.</p>
<p><strong>How we use cookies</strong></p>
<p>A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site.</p>
<p>Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.</p>
<p>We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.</p>
<p>Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.</p>
<p><strong>Links to other websites</strong></p>
<p>Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.</p>
<p><strong>Controlling your personal information</strong></p>
<p>You may choose to restrict the collection or use of your personal information in the following ways:</p>
<ul>
<li>whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes</li>
<li>if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing.</li>
</ul>
<p>We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.</p>
<p>You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to.</p>
<p>If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.</p>
<p><strong>List of cookies we collect</strong></p>
<p>The table below lists the cookies we collect and what information they store.</p>
<table style="border-collapse: collapse; width: 100%; height: 468px;" border="1">
<tbody>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;"><strong>COOKIE NAME</strong></td>
<td style="width: 50%; height: 18px;"><strong>COOKIE DESCRIPTION</strong></td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">CART</td>
<td style="width: 50%; height: 18px;">The association with your shopping cart.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">CATEGORY_INFO</td>
<td style="width: 50%; height: 18px;">Stores the category info on the page, that allows to display pages more quickly.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">COMPARE</td>
<td style="width: 50%; height: 18px;">The items that you have in the Compare Products list.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">CURRENCY</td>
<td style="width: 50%; height: 18px;">Your preferred currency</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">CUSTOMER</td>
<td style="width: 50%; height: 18px;">An encrypted version of your customer id with the store.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">CUSTOMER_AUTH</td>
<td style="width: 50%; height: 18px;">An indicator if you are currently logged into the store.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">CUSTOMER_INFO</td>
<td style="width: 50%; height: 18px;">An encrypted version of the customer group you belong to.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">CUSTOMER_SEGMENT_IDS</td>
<td style="width: 50%; height: 18px;">Stores the Customer Segment ID</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">EXTERNAL_NO_CACHE</td>
<td style="width: 50%; height: 18px;">A flag, which indicates whether caching is disabled or not.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">FRONTEND</td>
<td style="width: 50%; height: 18px;">You session ID on the server.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">GUEST-VIEW</td>
<td style="width: 50%; height: 18px;">Allows guests to edit their orders.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">LAST_CATEGORY</td>
<td style="width: 50%; height: 18px;">The last category you visited.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">LAST_PRODUCT</td>
<td style="width: 50%; height: 18px;">The most recent product you have viewed.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">NEWMESSAGE</td>
<td style="width: 50%; height: 18px;">Indicates whether a new message has been received.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">NO_CACHE</td>
<td style="width: 50%; height: 18px;">Indicates whether it is allowed to use cache.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">PERSISTENT_SHOPPING_CART</td>
<td style="width: 50%; height: 18px;">A link to information about your cart and viewing history if you have asked the site.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">POLL</td>
<td style="width: 50%; height: 18px;">The ID of any polls you have recently voted in.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">POLLN</td>
<td style="width: 50%; height: 18px;">Information on what polls you have voted on.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">RECENTLYCOMPARED</td>
<td style="width: 50%; height: 18px;">The items that you have recently compared.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">STF</td>
<td style="width: 50%; height: 18px;">Information on products you have emailed to friends.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">STORE</td>
<td style="width: 50%; height: 18px;">The store view or language you have selected.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">USER_ALLOWED_SAVE_COOKIE</td>
<td style="width: 50%; height: 18px;">Indicates whether a customer allowed to use cookies.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">VIEWED_PRODUCT_IDS</td>
<td style="width: 50%; height: 18px;">The products that you have recently viewed.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">WISHLIST</td>
<td style="width: 50%; height: 18px;">An encrypted list of products added to your Wishlist.</td>
</tr>
<tr style="height: 18px;">
<td style="width: 50%; height: 18px;">WISHLIST_CNT</td>
<td style="width: 50%; height: 18px;">The number of items in your Wishlist.</td>
</tr>
</tbody>
</table>
</div>
</div>

Privacy Policy

<p>&nbsp;</p>
<p>To organise a return under these terms and conditions, you must notify us via the Contact Form within 14 days of taking delivery of your product and request a return under this Policy.</p>
<p>To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging, along with all included accessories, and must not be damaged in any way, so we can sell them as brand-new product. Please do not send your purchase back to the manufacturer.</p>
<p>To complete your return, we require a receipt or proof of purchase.<br>Due to health and hygiene reasons, earphones and headphones can only be returned for a full refund if they are unopened or faulty.</p>
<p><strong>Refund Process</strong></p>
<p>To return your product, you should request a return address by contact us on <span>Smart Help Center</span> first.</p>
<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.</p>
<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.</p>
<p><strong>Shipping Fee</strong></p>
<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.</p>
<p>If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.</p>
<h3 data-mce-fragment="1"><br><br></h3>

Refund Policy

<p>&nbsp;</p>
<p>We aim to dispatch orders from our warehouse in one business day from time of purchase, although this can be delayed due to item availability or seasonal backlog.<br>Estimated standard shipping times for metro areas are between 2-5 business days, however during busy periods shipping can take up to 10 days.</p>
<p>We cannot guarantee specific delivery times. Shipping times are estimated and may vary depending on order processing time, weather conditions, and the distance of the shipping address from our distribution centre in Melbourne, Australia.</p>
<p>Please be advised that we do not offer international shipping to countries outside of Australia. A signature required for receiving the order delivery.</p>
<p>The sale items are only valid while stocks last.</p>
<p>We have allocated additional resources to address this unprecedented demand every working day to ensure orders are dispatched within a few business days. Please be aware that order deliveries may take longer than usual - Australia Post and StarTrack are also experiencing delays during this demanding time.</p>
<p><strong>TRACKING</strong></p>
<p>Shipping confirmation emails are sent upon dispatch with tracking details. Contact us for more information.</p>
<p>We ship orders Monday – Friday during business hours. If you place an order on a weekend day or public holiday it will be processed and shipped within the next 2 business days.</p>
<p>Any orders placed after 12.00 noon AEST will take an additional 1 business day to be delivered.</p>
<p><strong>CANCELLATION</strong></p>
<p>If you need to cancel or alter your order, email us straight away so we can try to catch your order before it flies out the door. If it’s already gone don’t worry, you can return the unopened product immediately after you have received it and we will process the refund when we receive it, on the same payment method used to purchase it. Shipping fees are non-refundable, and you will be responsible for return postage.</p>
<p>You might receive multiple packages for big orders so when your first package arrives and not everything is in there, hold off because another package is not too far away.</p>
<p><strong>PRE-ORDER</strong></p>
<p>We will do our best to ship pre-order products in accordance with their expected ship date. If this changes, we will do our best to let you know. Pre-order stock availability may be limited, offer(s) will be made available to customers while stocks last.</p>
<p>You are responsible for keeping your shipping and contact information up to date to ensure proper shipment of any pre-order product(s).&nbsp;</p>
<p>You will be charged at time of placing a pre-order. If we are unable to commence shipping 30 days from order placement, we will provide a full refund at your request.</p>
<p>No discounts, refunds or credits will otherwise be offered due to any such delays.</p>

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